AirportAssist Services

AirportAssist offers high-quality assistance at Tan Son Nhat Airport so that your travel can be stress-free:

Fast Track Assistance

Bypass the long queues at the immigration, security and customs desks. This is particularly advantageous during busy times when the airport is busy.

Meet and Greet

Your airport experience will be effortless as you will be welcomed by a professional staff member with a name board at the arrivals, departures, or curbside.

Lounge Access

Eat, sit in comfortable lounges, relax, have Wi-Fi, and a quiet seat before your flight. AirportAssist will assist you in getting the best lounge depending on your flight.

VIP Airport Assistance

Get high-quality services such as private check-in, porter service, and easy movement at the airport.

Support of Families and Special needs

Wheelchair aid to families with children, all are treated well.

Baggage & Porter Help

There is no necessity to carry big bags. Employees will guide you at drop-off, check-in, etc.

Transit Assistance

When you are making flights, AirportAssist is there to help you with the whole process so you don't get lost and lose time.

Layover & Connection Tips

Tan Son Nhat Airport may be crowded, yet the following are some of the simple tips that will make the layover even better:

  • Stay updated
    Always remember to record your boarding time and gate assignment with the assistance of AirportAssist staff.
  • Use Wi-Fi
    Wi-Fi is also free throughout the terminal, so that you can work, scroll or be connected.
  • Try local food
    You should not overlook Vietnamese cuisine, such as pho or banh mi; even a brief stopover is sufficient to have a taste of the culture.
  • Relax in lounges
    In case you have some spare time, lounges are the ideal place to relax, shower, or even have a quick nap.

AirportAssist makes your layover time relaxed, not hectic.

WE ENSURE SWIFT, SMOOTH AND SAFE PASSAGE THROUGH AIRPORTS